Using patient experience data to develop a patient experience toolkit to improve hospital care: a mixed-methods study
نویسندگان
چکیده
منابع مشابه
Using Quality Improvement Methods to Improve Patient Experience.
Patient experience is an important component of the overall medical encounter. This paper explores how patient experience is measured and its role in radiology, including its impact on clinical outcomes and reimbursement. Although typically applied to safety and clinical outcomes, quality improvement methodology can also be used to drive improvement efforts centered on patient experience. Apply...
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An enormous technological improvement in Ultrasonography devices has occurred during last decade, providing excellent soft-tissue contrast and high spatial resolution images. Nowadays, musculoskeletal ultrasonography is going to be a stethoscope in the hand of orthopedic surgeons for the diagnosis of many musculoskeletal pathologies, as well as an accurate guide for therapeutic interventions. T...
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Attempts made in order to improve management tools of performance showing the importance of customer satisfaction in determining the organizations’ success in profitability and business. The main objective of this study was to develop appropriate strategies to improve patient satisfaction in Hospital. The research was a descriptive-practical one. Data was collected through a brainstorming...
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Surgical suits allocate a large amount of expenses to hospitals; on the other hand, they constitute a huge part of hospital revenues. Patient flow optimization in a surgical suite by omitting or reducing bottlenecks which cause loss of time is one of the key solutions in minimizing the patients’ length of stay[1] (LOS) in the system, lowering the expenses, increasing efficiency, and also enhanc...
متن کاملA simple approach to fairer hospital benchmarking using patient experience data.
OBJECTIVE To determine the factors contributing most to variability in patient experience in order to present approaches for fairer benchmarking of hospitals and for quality improvement. DESIGN Secondary analysis of data from a widely used survey on patient experience. SETTING Inpatients from all 24 acute hospitals in the Canton of Bern in Switzerland. Data collection followed the standardi...
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ژورنال
عنوان ژورنال: Health Services and Delivery Research
سال: 2019
ISSN: 2050-4349,2050-4357
DOI: 10.3310/hsdr07360